Free your team from busywork.
Primo Solutions helps growing businesses streamline operations with Business Process Automation, Business Intelligence, and custom AI agents – so your team can focus on higher‑value work, not repetitive tasks.
Who we are
Since 2009, Primo Solutions has been helping Irish businesses modernise how they work through pragmatic technology, hands-on consultancy, and long-term support. We began by providing IT consultancy, technical project management, bespoke software, and support services to companies rebuilding after the 2008 financial crisis.
Today, we specialise in end‑to‑end automation and data solutions that help organisations scale efficiently, even in challenging conditions. From local authorities to multinationals, we partner with teams who want measurable improvements in cost, quality, and speed – not just another IT project.
How we do it
How we transform your business
We take a structured, end‑to‑end approach so improvements are tangible, measurable, and aligned with your strategic goals.
End‑to‑end optimisation
We look at your entire operation, not just individual tools or departments. By mapping workflows from start to finish, we identify where time, money, and effort are being lost — then design solutions that eliminate waste across the board.
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Fully automated document processing
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Integrated business management across forecasting, purchasing, and the sales cycle
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Multi‑platform data analytics that brings all your information into a single, usable view
Layered, role‑based design
Every solution is structured around the people who use it. We design interfaces and access levels tailored to each role — from frontline staff to senior management — so everyone sees exactly what they need, nothing more, nothing less.
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Solutions are designed around roles and functions to pinpoint the highest‑impact opportunities.
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Work is segmented by task, allowing you to improve specific areas without disrupting upstream or downstream processes.
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Process‑driven design provides a clear view of performance improvements and bottlenecks.
Operational impact
We measure success by the difference you feel on the ground. Our solutions are built to deliver tangible, measurable improvements — reduced costs, faster turnaround, fewer errors, and teams that can focus on the work that actually matters.
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Streamlines and automates high‑cost, low‑value tasks.
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Optimises your labour force by shifting people from repetitive work to value‑adding activities.
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Improves accuracy and turnaround times while reducing employee fatigue.
What we deliver
From process automation and data integration to custom software and AI-driven intelligence, we deliver solutions that make a real difference to how your business operates.
Efficiency
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30–50% time savings in departmental labour
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70% reduction in supplier invoice turnaround times
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65% reduction in payroll processing time
Quality & Governance
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Clearer, better‑defined processes that are easier to follow and improve
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Fewer errors from manual data entry and transcription
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Stronger data governance and data loss prevention
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Real‑time performance dashboards so leaders can see what’s happening as it happens
Sustainability & cost control
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Reduced paper usage by around 40% and lower plastic usage by cutting print requirements
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Single source of truth for data, lowering the demand on storage and compute resources
Our Process
How We Work With You
We follow a clear, collaborative process to reduce risk and maximise return on your investment.
Analyse & understand
We analyse your business processes and build a detailed understanding of the challenges your teams face day‑to‑day.
Identify opportunities
We identify scalable automation opportunities and clarify what success looks like – what “life after change” will be for your staff and customers.
Design the solution
We design solutions tailored to your requirements, focusing on measurable gains in efficiency, quality, and control.
Deploy & drive change
We deploy the solution, support your teams through the transition, and help you embed a culture of digital transformation.
Who We work with
Transforming Irish Business
Primo Solutions partners with organisations that need robust, scalable operational systems rather than one‑off tools.
Our people
The Primo Solutions Team
You work directly with experienced practitioners who understand both technology and business operations.
Chris Primo
Managing Director
Anne Marie Silke
Director of Technical Services
Alexander Connolly
Project Manager / CTO
Oleksii Fadieiev
Laravel / Python Specialist
Paul Kuepfer
Azure Specialist / AI Researcher
Andrew B. Miller
Frontend, Design & UX
